Legal

Privacy policy

How Noro LLC collects, uses and protects personal data of website visitors, prospective clients, client users and the people whose data client systems contain.

1. 01Who we are and how to reach us

   Will cover

   • Controller identity and postal address
   • How to contact us about privacy

2. 02Data we collect

   Will cover

   • Contact form submissions (name, company, email, message)
   • Platform account data for invited users
   • Technical data such as request logs and security events

3. 03Why we process it and on what basis

   Will cover

   • Responding to enquiries and pre-contract steps
   • Providing and securing the platform
   • Legal obligations and legitimate interests, to be specified

4. 04Client data processed on behalf of clients

   Will cover

   • Noro acts as a processor for data in client workspaces
   • Reference to the Data Processing Agreement

5. 05Retention

   Will cover

   • Retention periods per data category
   • Deletion and anonymisation practice

6. 06Sharing and sub-processors

   Will cover

   • Hosting and infrastructure providers
   • AI model providers used for client agents
   • List to be published and kept current

7. 07International transfers

   Will cover

   • Where data is stored and processed
   • Safeguards applied to transfers

8. 08Your rights

   Will cover

   • Access, correction, deletion, restriction, portability, objection
   • How to exercise them and expected response times

9. 09Changes to this policy

   Will cover

   • Versioning and notification approach