Use cases
Examples of what an AI team could look like in your industry.
These are illustrative scenarios written to show the shape of a Noro engagement. They are not case studies and they carry no numbers; the agents built for you will differ.
Scenarios
Four industries, one approach.
Order questions and pre-sales, handled with the store in the loop
A support agent answers order, shipping and return questions from the shop’s own policies and order data, drafts replies for review when a case is unusual, and logs every conversation against the customer record.
- Agents
- Support agentSales agentOperations agent
- Systems connected
- Shop platform (REST API)EmailCRM
Enquiries, availability checks and guest follow-up for a hotel
A front-desk agent replies to email enquiries, checks availability through the property system, prepares offers for a person to approve, and reminds the team of arrivals that need attention.
- Agents
- Front-desk agentSales agentCoordinator agent
- Systems connected
- Property management system (API)EmailCalendar
Lead qualification and viewing coordination for an agency
A sales agent qualifies portal and website leads, matches them with listings from the agency’s data, proposes viewing slots, and hands qualified buyers to an advisor with a short brief.
- Agents
- Sales agentResearch agentCoordinator agent
- Systems connected
- Listings database (API)CRMEmail
Intake, document preparation and internal coordination for a firm
An intake agent collects what a new client request needs, a research agent prepares a first summary from the firm’s templates and documents, and an operations agent tracks deadlines and asks people for decisions.
- Agents
- Intake agentResearch agentOperations agent
- Systems connected
- Document storeEmailPractice management tool (API)
Your industry is not listed? The approach is generic: channels, agents, systems, people. Describe the work and we will tell you what could be built.
Talk to Noro